Service Department

If you need INFINITI service, then you've come to the right place! Our INFINITI service department has been at it for 30 years, and we've seen and done it all. This includes preparing the first INFINITI ever sold in the USA. Since that time, we've seen countless INFINITI vehicles follow suit, and they all leave our hands the same way: ready to go, the right way. Please scroll below to learn a little more about the services we offer and the savings that are waiting for you just by being a West Houston INFINITI service center customer!

INFINITI Service in Houston


Why do with dealership service? Great question. You already made the right choice and picked a gorgeous INFINITI vehicle that's right for you and yours. Your vehicle serves a purpose. Don't let it miss the mark because of inferior practices. Here's a spotlight on some of the most critical maintenance offers at our INFINITI service center in West Houston, TX:

  • INFINITI Oil Change Service - Oil isn't just oil, and a filter most certainly isn't just a filter. Your INFINITI engine has many patented components that have special functions. Your engine needs exacting lubrication to minimize heat, uphold performance, and ensure longevity. Poor quality filters disintegrate at temperature. Particles can make their way into your engine. They clog passageways, and your engine suffers. A Genuine INFINITI oil change is one of the best things you can do for your INFINITI vehicle.

  • INFINITI Brake Repair Service - This is another big one. We can't tell you how many times we've seen a customer come in, having saved some money elsewhere, only to have steering problems, vibrations, and noise. We've seen missing hardware. Incorrect installation. And inferior parts. So much is riding on your brakes. Make sure you're protected and in control of any situation. Your INFINITI vehicle is capable of great things. Keep it that way!

  • INFINITI Tire Service - Your tires are your first line of defense when it comes to safety and control. We've got all the sizes you need from the brands you love. Not to mention tire coupons and specials to keep more money in your pocket. Our tire specialists can perform most services in as little as an hour, so you can come to us for inspection, repair, replacement, and even balance & alignment services too.

  • INFINITI Battery Replacement - Your battery is what is responsible for giving your vehicle the spark it needs to turn the engine on by powering the starter or cranking motor. Toward the end of the battery's life, you might notice more difficulty starting your engine and poorer performance from your electronics. For example, you may have problems operating your power windows, or your lights might malfunction or grow dim. If you sense these issues, contact us for battery service or battery replacement immediately.

Our factory-trained technicians are standing by to keep your INFINITI vehicle running at its best. And looking its best, too! Maybe you're in the mood to upgrade your vehicle's versatility and are looking to add some Genuine accessories. We can do that, and we'll make sure to get it right the first time. Genuine accessories look the best, fit the best, and work the best, so find them here, at your convenient INFINITI service center!

INFINITI Maintenance and Repair Made Easy


Call, email, or drop by for exceptional service. If you prefer another option, access your INFINITI personal assistant through your infotainment center and let them coordinate everything! Our customers are amazed at the convenience of this service, so don't hesitate. And if you think that you might be hanging around during your lunch hour, let your INFINITI personal assistant book a table for you at your favorite place to eat while you wait. There's no end to the incredible services that we offer in Houston, TX, so give us a shot and experience everything you so rightfully deserve!

INFINITI Service FAQs


How often should I service my vehicle?

It's always best to refer to our service department and to your owner's manual for details. If yours is missing, our friendly service advisors can assist you. Depending on your driving style, you may need to see us sooner. See our friendly service center for more information.

How can I check my vehicle's service history?

You can visit our INFINITI service center to check if we are able to retrieve all of your service records. If you just purchased one from another party, specific details are kept private. However, reviewing a vehicle history report may lend itself to those details as they are uploaded automatically.

Why should I use a dealer service center?

Our INFINITI service center in Houston, TX, offers you premium service for your premium vehicle. We use only genuine parts, supplies, and materials when performing any work on your car. If you go to the corner quick lube, you might be liable for damages resulting from improper service. Your warranty may be void if incorrect materials are found. Trust us for quality and savings.



Monday 7:00AM - 7:00PM
Tuesday 7:00AM - 7:00PM
Wednesday 7:00AM - 7:00PM
Thursday 7:00AM - 7:00PM
Friday 7:00AM - 7:00PM
Saturday 8:00AM - 5:00PM
Sunday Closed
Monday 9:00AM - 8:00PM
Tuesday 9:00AM - 8:00PM
Wednesday 9:00AM - 8:00PM
Thursday 9:00AM - 8:00PM
Friday 9:00AM - 8:00PM
Saturday 9:00AM - 7:00PM
Sunday Closed
Monday 7:00AM - 7:00PM
Tuesday 7:00AM - 7:00PM
Wednesday 7:00AM - 7:00PM
Thursday 7:00AM - 7:00PM
Friday 7:00AM - 7:00PM
Saturday 8:00AM - 6:00PM
Sunday Closed
Monday Closed
Tuesday 8:00AM - 5:00PM
Wednesday 8:00AM - 5:00PM
Thursday 8:00AM - 5:00PM
Friday 8:00AM - 5:00PM
Saturday 8:00AM - 5:00PM
Sunday Closed

West Houston INFINITI

12200 Katy Fwy
Houston, TX 77079-1500
Driving Directions
Sales 281-589-8900
Service 281-589-9009
Parts 281-589-3161
Finance 281-589-8900
Service | West Houston Infiniti - Frequently Asked Questions(FAQ)