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INFINITI Service & Repair, Houston, TX

Service Department Manager

Terry Landry

(281) 589-9009


Service Hours

Mon - Fri 7:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed

Express Service Hours

Tues - Sat 8:00 AM - 5:00 PM

Conveniently Located 10 Minutes from Downtown

Serving the Houston area since 1989, our experienced staff is here to handle all of your INFINITI needs. Family owned and operated, West Houston INFINITI takes pride in creating lasting relationships with each and every one of our customers. We realize your time is valuable and make it our top priority to get you back on the road as fast as possible. Our Service Department features:

West Houston INFINITI's Service Advantage

  • Complimentary Service Loan Car
  • Express Service – No Appointment Necessary
  • Pick-up and Delivery Now Available
  • Open earlier and later than any INFINITI Dealer in town
  • Conveniently Located
  • Complimentary Car Wash
  • Guaranteed Repairs

Convenient, Competitive Service

Located I-10 West (between Kirkwood/Dairy Ashford), we offer quick, convenient access from anywhere in Houston. We monitor all of our prices to ensure you receive the absolute best value on all of your maintenance needs, including oil change, batteries, brakes and tires. We offer service on all makes and models (not just INFINITI’s). Please call 281-589-9009 for details.

Complimentary Loan Cars and Car Wash

Our goal is to make servicing your INFINITI convenient and stress free. When you bring your INFINITI in for service, INFINITI Loan Cars are available to get you back on the road. In addition, every time your INFINITI is in for service, you’ll receive a complimentary car wash. In order to take advantage of this service you must own an INFINITI, you must be 21 years of age, and have a valid driver’s license as well as proof of insurance.

Loan cars must be returned within 12 hours of completion of your car’s service work. Loan cars are checked by both the customer and the loan car representative for damage prior to departure and again upon return. Customers are responsible for any damage, fuel usage, and insurance while in their possession. To ensure availability please book loan cars ahead of your visit by calling or visiting us online.

Express Service

The art of efficiency. No appointment necessary! Just stop in when you’re ready. Express Service is available on services that require 60 minutes or less. Express Lane is open Tuesday – Saturday, closed Monday. Services available through our Express Department include: oil & filter change, engine air-filter replacement, in-cabin microfilter replacement, wiper blade replacement, battery diagnostic check & replacement, tire rotation, multi-point inspection, etc…

Pick-up and Delivery

West Houston Infiniti will pick up your Infiniti, deliver a complimentary loan car, perform your service, and deliver your Infiniti back to you when you service has been completed. Certain mileage and scheduling restrictions do apply. For further details and to schedule an appointment please call 281-589-9009 or email service@whinfiniti.com

Saturday Service + Extended Service Hours

Open 7am-7pm (Mon – Fri) and 8am-6pm (Saturdays). We’re open earlier and stay later than any INFINITI Dealer in town to accommodate your busy schedule.

24/7 Roadside Assistance

We’re there when you need us the most with 24/7 roadside assistance available 365 days a year 1-800-622-6200. Roadside Assistance Program available for INFINITI owners on vehicles within their warranty period or vehicles covered through INFINITI Extended Service Agreements.

Schedule Service Online

At West Houston INFINITI you’re able to schedule your next service from anywhere at anytime. Confirm via text or email along with check your vehicle’s status online. When you book service online you’re able to: request a loan car, specify that you’re dropping off, or choose to wait at the store while your vehicle is being serviced. In addition you’re able to view maintenance prices, choose a specific Service Consultant, and create a Username/Login enabling you to book your next service visit even quicker.