INFINITI DISASTER RELIEF ASSISTANCE PROGRAM at WEST HOUSTON INFINITI
Our hearts and prayers go out to everyone that has been impacted by Hurricane Harvey. West Houston INFINITI is open for business and willing to help in any way we can.
INFINITI is now offering special Disaster Relief Pricing to assist those affected by this unprecedented event. Please call us directly at 281-589-8900 for details about this assistance program.
West Houston INFINITI was fortunate enough to avoid any damage to inventory as a result of Hurricane Harvey. Our sales and service departments are fully-operational at this time. If you have a vehicle that has suffered water damage we’ve outlined a few steps below to help guide you through the process of repairing/claiming any damage:
- If your vehicle was partially submerged do not attempt to start your vehicle in an effort to prevent further damage. Ventilating the interior by leaving the doors or windows open will help dry it out and reduce any future odor. We recommend having your vehicle towed to the dealership so we can remove any water from the interior and/or engine without causing additional damage. INFINITI Roadside Assistance is operating 24/7 at this time and can be reached at 1-800-662-6200 for INFINITI owners with active roadside assistance coverage.
- Contact your insurance provider and begin the claims process immediately.
- Once your claim has been initiated you will need to gather your insurance documents (claim number, reference number, proof of total loss, etc.) so we can begin the process of repairing or replacing your flooded vehicle. Claim numbers can be provided to our advisors over the phone prior to the arrival of your vehicle.
We understand you likely have more pressing matters to attend to at this time. We are here for you when you need us. Once we have your vehicle at our service facility we will work directly with your insurance company to get you back to normal as quickly as possible.
Wishing you the very best,
The West Houston INFINITI Team
Hart Oshman, General Manager, 281-589-3103
Terry Landry, Service Manager, 281-589-9777
Justin Galbraith, New INFINITI Sales Manager, 281-589-3111
Chris Reed, New INFINITI Sales Manager, 281-589-3101
Jose Carrasco, Preowned Sales Manager, 281-589-3113