West Houston INFINITI Wins 2016 Dealer Of The Year & Consumer Satisfaction Awards
We are proud to announce that West Houston INFINITI has received two awards of recognition from authority source, DealerRater.com. Our dealership has won the 2016 Dealer Of The Year Award as the top INFINITI dealership in Texas. DealerRater has also honored our dealership with a 2016 Consumer Satisfaction Award.
The DealerRater Dealer of the Year Awards are given to a select number of dealerships across the U.S. and Canada. Based on customers’ online reviews and the dealership’s average DealerRater star rating, the Dealer of the Year title is awarded only to dealerships that have provided outstanding customer service.
Competition results are calculated using a Bayesian algorithm to identify the dealership’s average DealerRater star rating in combination with the total number of reviews written about the dealership during the calendar year. These results then determine the dealership’s PowerScore in their brand category and awards are given to dealers with the highest PowerScores at the national and state levels.
Additional qualifications for recipients of the DealerRater Dealer of the Year Awards, include a minimum of 25 reviews posted during the past year, an average star rating of 4.0 our of a possible 5.0 and at least one review posted per quarter in the previous year.
Created to compliment the prestigious Dealer of the Year Awards, the DealerRater Consumer Satisfaction Awards, further recognize auto dealers who have provided outstanding customer service. U.S. franchise dealerships are qualified to receive this additional award only if they receive a PowerScore in the top 10%.
The West Houston INFINITI dealership is thrilled to be recognized in both of these categories as a top Texas dealership providing superior customer service. We realize that these awards would not be possible without the many positive comments and Reviews posted by our loyal customers and we thank you for your continued support.